Payment

We do not charge any extra fees or fuel surcharges on our Tours. The listed price is the price you pay. Including tax.

However, on Unescorted Rentals we do require that you return the scooters with a full tank of 92 Octane or higher gasoline or there will be a $4.00 USD refueling surcharge. .

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Every tour is priced individually on our site to include up to 6 scooters and a personal guide. We do host larger private tours for an additional fee.

We do not include multiple groups in any of our private tours. Every tour is a private tour with just a guide and your personal party.

Preparation

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers on any tour listed as includes Hiking under categories. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable.

Remember however this is your personal tour, so bring any items you believe you might want or need

ex. bathing suit, goggles / snorkel, sun block, sun glasses etc.

Not much. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water and of course your biggest smile =)

Remember however this is your personal tour, so bring any items you believe you might want or need

ex. bathing suit, goggles / snorkel, sun block, sun glasses etc.

Reservation

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a 25% termination fee. There are no refunds for cancellations within 48 hours of your scheduled tour, or if you decide not to show up on your scheduled date/time.

Please remember we do not offer public group tours. This is a private concierge service. We maintain a private fleet of scooters and employ a personal tour guide specifically assigned to your private group tour. We turn away business once we are booked to keep all our tours personal, memorable and most of all private. Your cancellation will leave your assigned guide unpaid for their day without much time for rebooking potential.

Reservations are required for guaranteed spots on all private tours however individual scooter rentals are available without a reservation on days/times the fleet is not previous booked on a private tour.

We understand not all customers will want a private guided tour. If you only wish to rent a scooter without a guide for a few hours/days please contact us directly at (808) 283-5722 for scheduling and availability.

Weather

We do hike in the rain, snow (It is possible), wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! What’s a little rain on the way to a dip in a river or waterfall?

If the weather or the trail selected are unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.